Multiple Choice
Identify the
letter of the choice that best completes the statement or answers the question.
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1.
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Which
of the following terms means a piece of equipment that provides output service? a. | Print
job | c. | Print
device | b. | Printer | d. | Print provider | | | | |
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2.
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Which
of the following terms means contents of a completely or partially interpreted data file that
contains text and control characters that will ultimately be printed? a. | Print
job | c. | Print
device | b. | Printer | d. | Print provider | | | | |
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3.
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A
____ makes it possible for Windows XP to despool print jobs and send them to a print device for
output services. a. | printer
job | c. | print
spooler | b. | printer driver | d. | printer | | | | |
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4.
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Which
of the following components is the FIRST to handle a document to be printed? a. | Printer graphics
driver | c. | Printer
interface driver | b. | Graphical device interface | d. | Print spooler | | | | |
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5.
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Which
of the following components is the LAST to handle a document to be printed? a. | Printer graphics
driver | c. | Printer
interface driver | b. | Graphical device interface | d. | Print spooler | | | | |
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6.
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What
is the Windows XP device-independent spool file format?
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7.
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What
is the name of the client-side print router? a. | CLRoute.dll | c. | Winspool.drv | b. | Route.dll | d. | Spoolss.dll | | | | |
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8.
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What
is the extension of a spool file?
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9.
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A
print ____ works with the printer driver to despool spool files during playback, making any needed
changes to the spool file according to its data type. a. | router | c. | spooler | b. | processor | d. | handler | | | | |
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10.
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The
____ transmits the print job either to the print device or to another server. a. | port
monitor | c. | print
router | b. | language monitor | d. | print spooler | | | | |
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11.
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Which
of the following port monitors is NOT supported by Windows XP? a. | LPR | c. | Standard
IPX/SPX | b. | AppleTalk | d. | DEC network | | | | |
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12.
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How
do you access the Printers and Faxes window? a. | Start, Control Panel, Computer Management, Printers and
Faxes | b. | Start, Computer Management, Printers and
Faxes | c. | Start, Control Panel, Administrative Tools, Printers and
Faxes | d. | Start, Printers and Faxes | | |
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13.
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What
is the Windows XP jargon for setting up a printer for local use? a. | Creating a
printer | c. | Sharing a
printer | b. | Installing a printer | d. | Adding a printer | | | | |
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14.
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Most
Windows 2000 print drivers also function for ____. a. | Windows Server
2003 | c. | Windows
NT | b. | Windows
XP | d. | Windows
98 | | | | |
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15.
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What
menu option would you choose to delete a print job? a. | Delete | c. | Cancel | b. | Remove | d. | Undo | | | | |
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16.
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The
____ command is used to connect to shared printers when the printer share has been dragged and
dropped into the Printers and Faxes applet instead of configured using the Add Printer
Wizard. a. | Create | c. | Install | b. | Connect | d. | Share | | | | |
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17.
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On
which tab of the Printer Properties dialog box would you select the paper size? a. | Size | c. | General | b. | Settings | d. | Advanced | | | | |
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18.
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Most
networks are set up with 1 to 2 printers for every ____ computers.
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19.
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Printer ports start with the prefix ____.
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20.
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What
is the highest printer priority?
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21.
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The
____ setting is useful because it prevents wasted resources, such as printing one character per page,
when such documents are sent. a. | mismatched documents | c. | print directly to printer (no
spooling) | b. | spooled documents first | d. | advanced printing features | | | | |
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22.
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Which
separator page code prints all the characters following it until reaching another escape code
(!)?
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23.
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What
permissions are required to cancel all documents? a. | Print, Manage Documents, Manage
Printers | b. | Manage Documents, Manage Printers | c. | Manage
Printers | d. | Manage Documents | | |
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24.
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If
you add a new printer tray, you should use the ____ tab to update the printer
settings. a. | General | c. | Printer
Management | b. | Advanced | d. | Device Settings | | | | |
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25.
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The
Web-based features are accessible only when the print server is running ____. a. | in a
client/server environment with Windows 2003 Server | b. | IIS | c. | AppleTalk networking | d. | any Web
application server | | |
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26.
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The
____ tab of the Print Server Properties dialog box is used to define paper sizes. a. | Forms | c. | Drivers | b. | Ports | d. | Advanced | | | | |
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27.
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What
is the first step when troubleshooting printing problems? a. | Identify which
of the seven components of the printing process is failing | b. | Test the
configuration to see if the print job works | c. | Implement a
short-term solution | d. | Look for documented solutions online | | |
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28.
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What
would be the best thing to do first when troubleshooting a local printer? a. | Check for
stalled print jobs | b. | Delete and then re-create the logical printer on the
client | c. | Terminate and reshare the printer on the print
server | d. | Check the physical aspects of the
printer | | |
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29.
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What
would be the final step in troubleshooting a network printer? a. | Verify basic
network connectivity | b. | Ping the printer’s IP address | c. | Print from a
DOS-based program using the NET USE command | d. | Create a local
printer and redirect its port to a network printer | | |
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30.
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What
utility would you use to restart the Spooler? a. | Services tool | c. | Spooler applet | b. | Printers and Fax
window | d. | Computer
Management console | | | | |
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31.
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What
command do you use to configure a new fax machine? a. | Install a local
fax printer | c. | Create a
fax | b. | Add a
fax | d. | New
fax | | | | |
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32.
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On
which tab of the Fax Properties would you enable send, TSID, banner, retries, and retry time
delay? a. | Fax
Security | c. | Devices | b. | General | d. | Tracking | | | | |
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33.
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On
which tab do you define the notification and monitoring settings of the fax device? a. | General | c. | Archives | b. | Devices | d. | Tracking | | | | |
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34.
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The
Fax ____ is used to manage incoming and outgoing faxes in much the same way as a standard printer
queue. a. | Console | c. | Properties | b. | Queue | d. | applet | | | | |
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35.
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What
would be the final step in troubleshooting fax problems? a. | Check the
physical connections of the phone line from the wall to the computer’s fax
device | b. | Verify the driver is properly installed through the Device
Manager | c. | Check the Receive options to ensure you are handling inbound
faxes as you actually intend | d. | Check to make sure you have enabled send and/or receive
capabilities for that modem | | |
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